Privacy Policy
Effective Date: 24th May 2025
At Chainsaw Revival, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information.
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1. Who We Are
Chainsaw Revival is a UK-based repair and maintenance company specialising in chainsaws.
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Our contact details are: Chainsaw Revival, 50 Foxglove Way, Paignton, Devon, TQ4 7TG. Email: chainsawrevival@yahoo.com, 07398782247
2. What Information We Collect
We may collect and process the following personal data:
Contact details – name, phone number, email, and address
Service details – make and model of your chainsaw, fault descriptions
Transaction details – payments, invoices, and service history
Communications – emails, texts, or other service-related correspondence
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3. How We Use Your Information
We collect personal data to:Provide repair and maintenance services
Communicate with you about your service
Issue invoices and receiptsRespond to enquiries or complaints
Maintain service records for warranty or follow-up work
Comply with legal or regulatory obligations
4. Legal Basis for Processing
We process your data under the following legal bases:
Contractual necessity – to perform the services you request
Legal obligation – to meet tax, warranty, or safety requirementsLegitimate interest – for record keeping and business operations
5. Data Sharing
We do not sell or share your personal data with third parties except:
Where required by law or regulation
With suppliers involved in ordering replacement parts (only where necessary)
With payment processors for secure transaction handling
6. How Long We Keep Your Data
We retain your information for as long as necessary to:
Provide you with servicesComply with legal obligations (e.g., tax records, warranty tracking)
Resolve disputes
After this period, your data will be securely deleted or anonymised.
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7. Your RightsUnder UK GDPR, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete informationRequest deletion of your data where applicable
Object to or restrict certain uses of your dataLodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at chainsawrevival@yahoo.com.
8. Data Security
We use secure systems to store your data and protect it against loss, misuse, or unauthorised access. This includes encryption, secure backups, and access controls.
9. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.
Questions?If you have any questions about how we handle your personal data, please contact:
Chainsaw Revival: chainsawrevival@yahoo.com, 07398782247.