Terms & Conditions

These Terms and Conditions govern all services provided by Chainsaw Revival, a chainsaw repair and maintenance business based in Devon, UK. By engaging our services, you agree to the following terms:

1. Services Offered

Chainsaw Revival provides:

Chainsaw repair and maintenance

Fault diagnosticsReplacement of parts (where necessary)

General servicing and safety checks

All services are performed in accordance with industry standards and safety regulations.

2. Service Bookings

Bookings can be made via phone, email, or in person.Customers must provide accurate details of the chainsaw make, model, and known issues.We reserve the right to refuse service based on safety, legality, or technical feasibility.

3. Estimates and Pricing

All pricing is quoted in GBP and includes VAT (if applicable).Estimates are provided in good faith but may change based on further diagnostics.Customers will be informed of any additional charges before extra work is undertaken.

4. Deposits and Payments

Some services may require a deposit, particularly where parts need to be ordered.Full payment is due upon completion of work and before the equipment is released.Accepted payment methods include cash, bank transfer, and debit/credit card.

5. Turnaround Time

We aim to complete repairs within the agreed timeframe, but delays may occur due to:

Parts availability

Extent of damage

Additional repairs required

We will notify customers of any delays promptly.

6. Customer Responsibilities

Customers must:

Ensure the chainsaw is delivered in a clean and safe conditionProvide any relevant history or past repair information

Collect the chainsaw within 7 days of completion unless otherwise agreed

Chainsaw Revival is not responsible for equipment left uncollected after 30 days. Uncollected items may be disposed of or sold to recover costs.

7. Warranty and Liability

Repairs are covered by a 14-day workmanship guarantee

Manufacturer warranties apply for any new parts fitted

We are not liable for:Damage due to misuse or neglect

Faults unrelated to our repairLoss of income or business caused by equipment downtime

8. Refunds and Complaints

See our Refund Policy for full details.We strive to resolve complaints quickly and fairly. Please contact us within 14 days of service if you are dissatisfied.

9. Health & Safety

We reserve the right to refuse service on any item deemed unsafe or improperly modified. Unsafe machines may be reported in accordance with relevant safety laws.

10. Data ProtectionCustomer data is stored securely and only used for service-related communications. We do not share your information with third parties unless legally required.

11. Changes to TermsChainsaw Revival reserves the right to update these Terms and Conditions at any time. Customers will be notified of significant changes via email or our website.

12. Governing LawThese Terms are governed by the laws of England and Wales. Any disputes will be handled through the appropriate UK legal channels.

Chainsaw Revival, 50 Foxglove Way, Paignton, Devon, TQ4 7TG, 07398782247, chainsawrevival@yahoo.com